HOTPATCH SCHEDULED // Courier Integration Module - Monday 2nd November 2026

Scheduled Maintenance Report for Citrus-Lime Service Status

Completed

The scheduled maintenance has been completed.

Posted Nov 02, 2026 - 15:00 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 02, 2026 - 14:00 GMT

Scheduled

We have scheduled an update to be applied to Cloud POS on Monday 2nd November at 2pm (GMT).

This Hotpatch aims to resolve an issue with booking some labels using Royal Mail, fixing an error relating to how Customer Rewards affect the order total (which is important for customs).

We do not anticipate any lasting disruption as a result of this update, but label printing may perform slightly slower as the update is applied.

Our Support and Development Teams will remain on hand to ensure this update is completed smoothly.

Posted Nov 02, 2026 - 13:04 GMT

This scheduled maintenance affected: Courier Integration Module.