All Systems Operational
Cloud POS Operational
90 days ago
100.0 % uptime
Today
eCommerce Platform - Standard Operational
90 days ago
100.0 % uptime
Today
eCommerce Platform - Premium Operational
90 days ago
100.0 % uptime
Today
Cloud Reports Operational
90 days ago
100.0 % uptime
Today
Core Network Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
CloudMT Operational
90 days ago
100.0 % uptime
Today
Customer Rewards Operational
Courier Integration Module Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Citrus-Lime Cloud POS
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Past Incidents
Jul 6, 2022

No incidents reported today.

Jul 5, 2022

No incidents reported.

Jul 4, 2022

No incidents reported.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022
Resolved - This issue has now been resolved. We have received confirmation from Cyclescheme that the host is stable and performance is as expected.
Jun 22, 14:56 BST
Update - We are continuing to liaise with Cyclescheme regarding this issue.
Jun 22, 11:03 BST
Identified - We have been made aware that Cyclescheme are currently experiencing a hosting issue which is affecting their B2B and API. This means that, currently, customers and stores cannot redeem certificates through the API or B2B.

For those retailers who are using our Cyclescheme integration, this means that customers cannot redeem vouchers online. It also means that the final call between CloudPOS and Cyclescheme which prompts the release of payment will not be successful.

Further updates will follow as they become available.

Jun 22, 11:03 BST