Back Office 2.0 Launch - Monday 30th June 2025

Scheduled Maintenance Report for Citrus-Lime Service Status

Completed

The scheduled maintenance has been completed.
Posted Jul 01, 2025 - 07:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 30, 2025 - 07:00 BST

Scheduled

We’re excited to announce that Back Office 2.0 will officially launch on Monday 30th June 2025!

From this date, all links to Back Office will take you to the new 2.0 version. You can choose to start using it right away, or continue using Back Office 1.0 during this transition period.

That being said, we recommend making the switch as soon as you're comfortable — we think you’ll love what’s new, and this will help to prepare for the official decommissioning of 1.0 in the future.

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What does this mean for you?
Back Office 1.0 remains available for now, so you can switch between 1.0 and 2.0 freely with no risk.

No disruption to your current in-store processes — Back Office 2.0 contains the same features as 1.0 (plus more), and so everything you usually do should continue to work as expected.

Back Office 2.0 brings a refreshed look, powerful new features, and an improved experience. It's mostly a matter of getting familiar with where things now live.

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Get to know Back Office 2.0
To help you get started, we’re running a series of short webinars to introduce the new layout and features:

Tuesday 1st July at 11am UK Time
🇪🇺 12:00pm CEST | 🇺🇸 6:00am EDT / 3:00am PDT | 🇦🇺 8:00pm AEST
Register here: https://events.teams.microsoft.com/event/20d8aac5-974e-4556-86d6-d3c6dc540d76@5353e47c-e7f8-4377-bff9-141644cb4e3b

Thursday 3rd July at 4pm UK Time
🇪🇺 5:00pm CEST | 🇺🇸 11:00am EDT / 8:00am PDT | 🇦🇺 1:00am AEST (Fri)
Register here: https://events.teams.microsoft.com/event/363e5650-322e-45d6-9a71-689bbd7f3db7@5353e47c-e7f8-4377-bff9-141644cb4e3b

Tuesday 8th July at 11am UK Time
🇪🇺 12:00pm CEST | 🇺🇸 6:00am EDT / 3:00am PDT | 🇦🇺 8:00pm AEST
Register here: https://events.teams.microsoft.com/event/968f2755-3f24-49a3-aa42-eb34cb3d8ce7@5353e47c-e7f8-4377-bff9-141644cb4e3b


Can’t make it? No problem! This webinar will be recorded and shared on our YouTube channel afterwards.

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Need a hand?
Our support team is here and ready to help with any questions you may have about the move to 2.0.
Posted Jun 27, 2025 - 11:21 BST
This scheduled maintenance affected: Cloud POS.