HOTPATCH SCHEDULED // Cloud POS - Wednesday 21st October 2026

Scheduled Maintenance Report for Citrus-Lime Service Status

Completed

The scheduled maintenance has been completed.

Posted Oct 21, 2026 - 08:30 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 21, 2026 - 07:30 BST

Scheduled

We have scheduled an update to be applied to Cloud POS on Wednesday 21st October at 7:30am (BST).

This Hotpatch aims to resolve an issue whereby certain tasks/pages are producing timeout errors in Cloud POS / Back Office for some retailers.

We do not anticipate any disruption as a result of this update, but users may be required to log out and back in to the platform after the update is applied.

Our Support and Development Teams will remain on hand to ensure this update is completed smoothly.

Posted Oct 20, 2026 - 16:05 BST

This scheduled maintenance affected: Cloud POS.