HOTPATCH SCHEDULED // eCommerce Checkout - Thursday 24th September 2026

Scheduled Maintenance Report for Citrus-Lime Service Status

Completed

The scheduled maintenance has been completed.

Posted Sep 24, 2026 - 15:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 24, 2026 - 14:00 BST

Scheduled

We have scheduled an update to be applied the eCommerce Checkout on Thursday 24th September at 2pm (BST).

This update resolves two issues identified following yesterday's release: the new Checkout progress bar not displaying correctly on sites with certain colour schemes, and an internal database issue.

We do not anticipate any lasting disruption as a result of this update.

Our Support and Development Teams will remain on hand to ensure this update is completed smoothly.

Posted Sep 24, 2026 - 12:44 BST

This scheduled maintenance affected: Ecommerce Checkout.