MAINTENANCE SCHEDULED // eCommerce Platform - 22nd April 2026

Scheduled Maintenance Report for Citrus-Lime Service Status

Completed

The scheduled maintenance has been completed.

Posted Apr 22, 2026 - 10:23 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 22, 2026 - 08:30 BST

Scheduled

Hello,

We have scheduled maintenance to be applied to the eCommerce platform during this time.

This includes:
- Infrastructure update - 8:45am (BST)
- Checkout Hotpatch - 9am (BST,
- CloudMT Hotpatch - 9am (BST)

These updates only make background changes, and there are no changes to checkout, website or CloudMT functionality as a result.

We do not anticipate any disruption as a result of the maintenance, but those using CloudMT may be prompted to log out and back in after the update is applied.

Our Support and Development Teams will remain on-hand to ensure the updates are carried out effectively.

Posted Apr 21, 2026 - 13:20 BST

This scheduled maintenance affected: eCommerce Platform - Standard, eCommerce Platform - Premium, and CloudMT.