HOTPATCH SCHEDULED // eCommerce Platform Update - 3rd February 2026

Scheduled Maintenance Report for Citrus-Lime Service Status

Completed

The scheduled maintenance has been completed.

Posted Feb 03, 2026 - 17:11 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 03, 2026 - 14:30 GMT

Scheduled

Hello,

We have scheduled an update to be deployed to the eCommerce platform today, Tuesday, 3rd February 2026, starting at 2:30pm(GMT).

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Potential Disruptions:

Your website may experience a few moments of downtime during the update. When this occurs, a user-friendly message will be displayed to inform your customers of the update.

You will notice that you cannot access certain pages within Cloud MT for a brief period.

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This hotpatch aims to address an issue which has been identified regarding Third Party Tracking, such as Avelon, Salesfire and Microsoft Ads.

Posted Feb 03, 2026 - 12:22 GMT

This scheduled maintenance affected: eCommerce Platform - Standard and eCommerce Platform - Premium.