MAINTENANCE SCHEDULED // Cloud POS & Related Services - Wednesday 4th / Thursday 5th November 2026

Scheduled Maintenance Report for Citrus-Lime Service Status

Completed

The scheduled maintenance has been completed.

Posted Nov 05, 2026 - 08:00 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 05, 2026 - 00:00 GMT

Scheduled

We will be undertaking scheduled infrastructure maintenance to Cloud POS & related services on Thursday 5th November at 00:00 (GMT).*

This maintenance makes important updates to the underlying infrastructure for Cloud POS, Back Office, Workshop, the Cloud POS API, and related services on the platform.

We do not anticipate any downtime as a result of this maintenance, but there is a risk that these services may perform slightly slower than usual during the maintenance window. We apologise for any inconvenience caused by this.

Our Infrastructure Team will remain on hand to ensure this maintenance is carried out smoothly.

*For other timezones, please see below:

US/CA:
Hawaii (HST): Wednesday 4th November, 2:00pm
Alaska (AKST): Wednesday 4th November, 3:00pm
Pacific (PST): Wednesday 4th November, 4:00pm
Mountain (MST, including Arizona): Wednesday 4th November, 5:00pm
Central (CST): Wednesday 4th November, 6:00pm
Eastern (EST): Wednesday 4th November, 7:00pm

UK/EU:
UK Time (GMT): Thursday 5th November, 12:00am (midnight)
Central European (CET): Thursday 5th November, 1:00am

AU/NZ:
Western Australia (AWST): Thursday 5th November, 8:00am
Queensland (AEST): Thursday 5th November, 10:00am
South Australia (ACDT): Thursday 5th November, 10:30am
NSW, VIC, ACT and TAS (AEDT): Thursday 5th November, 11:00am
New Zealand (NZDT): Thursday 5th November, 1:00pm

Posted Nov 04, 2026 - 11:35 GMT

This scheduled maintenance affected: Cloud POS, Cloud Reports, API, and Courier Integration Module.