ISSUE IDENTIFIED // Paymentsense PDQ error
Incident Report for Citrus-Lime Service Status
This incident has been resolved.
Posted Sep 16, 2022 - 09:57 BST
We can now confirm that successful transactions are being processed through PDQ's.

We will monitor this closely for a short period until we are satisfied that the matter is definitely closed.
Posted Sep 15, 2022 - 10:41 BST
We are aware of an issue with Paymentsense PDQ's, which are showing an error when attempting to process a transaction.

This error is being returned from Paymentsense and we are working with them to understand the issue and gain a timeline for the resolution.
Posted Sep 15, 2022 - 10:08 BST
This incident affected: Cloud POS.