HOTPATCH SCHEDULED // Cloud POS - Wednesday 22nd July 2026

Scheduled Maintenance Report for Citrus-Lime Service Status

Completed

The scheduled maintenance has been completed.

Posted Jul 22, 2026 - 08:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 22, 2026 - 07:00 BST

Scheduled

We have scheduled a Hotpatch to be applied to Cloud POS on Wednesday 22nd July, at 7am (BST).

This Hotpatch aims to resolve an issue with the display of refunds within the CitrusPay Payouts Report in Back Office. NB, this is a display-only issue; the actual processing of refunds is unaffected.

We do not anticipate any disruption as a result of this Hotpatch, but users will be required to log out and back in to the platform after the update is applied.

Our Support and Development Teams will remain on hand to ensure this update is completed smoothly.

Posted Jul 21, 2026 - 16:21 BST

This scheduled maintenance affected: Cloud POS.