MAINTENANCE SCHEDULED // Essential Platform Maintenance - Infrastructure Updates

Scheduled Maintenance Report for Citrus-Lime Service Status

Completed

The scheduled maintenance has been completed.

Posted Aug 24, 2025 - 04:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 24, 2025 - 03:00 BST

Scheduled

We are undertaking essential platform maintenance to our underlying infrastructure during this time.

Whilst we do not anticipate disruption to any services during this window, there is a small risk that some services (Cloud POS, Reports, CloudMT, Courier Integration Module, Customer Rewards) may become momentarily unavailable as updates are being applied.

Our Infrastructure Team will be available should any problems arise during this time.

Posted Aug 21, 2025 - 14:07 BST

This scheduled maintenance affected: Cloud POS, eCommerce Platform - Standard, eCommerce Platform - Premium, and CloudMT.