ISSUE RESOLVED // Cloud Reports - Dashboard and Profit Summary Reports - 14th October 2026

Incident Report for Citrus-Lime Service Status

Resolved

From approximately 07:20am (BST), some users experienced errors when accessing the following reports in Cloud Reports:

- Empire Dashboard
- Store Dashboard
- Profit Summary By Channel

The issue has now been resolved, and these reports are now working as expected.

Thank you for your patience while we worked to resolve this issue.

Posted Oct 14, 2026 - 09:24 BST

This incident affected: Cloud Reports.